Why am I unable to see all of the portal's sections and/or features? Gavin King 03 August 2018 14:36 Updated Follow Platform administrators can assign permissions that allow or restrict your access to different sections of the portal. Additionally, if you are accessing the portal via an external user account you will only be able to see the portal’s dashboard. Related articles Why are my scheduled surveys not being sent to respondents? Comments 0 comments Article is closed for comments.