If you forget your password, you must create a new password:
- Click “Forgot your password?” located at the bottom of the login box:
- You will be taken to a page prompting you to enter the e-mail address with which you created your portal account. After you have done this, click the "RESET PASSWORD" button:
- The following e-mail will be sent to your registered address:
- Click the link in the e-mail to reach a page where you will confirm your e-mail and enter/confirm a new password. Finally, click the "RESET PASSWORD" button:
From there the portal will either log in and take you to the dashboard, or if your system administrator has it set-up, a two-factor authentication page.