Pausing a survey suspends repeating submission periods and will prevent the schedule from sending further surveys until it is un-paused. The schedule will only restart once you have re-clicked the pause button. To pause or un-pause schedules:
- Select the “Define schedule” tab:
- Click on the pause button:
- You will now see that the pause button has changed shape. This means that the schedule has been paused. Click the pause button again to un-pause the schedule:
- You will now see that the pause button has returned to its original state meaning that the schedule’s submission period has continued:
When you un-pause a schedule it will continue sending surveys out at the beginning of submission periods.